About us
Founder-led support, built in Cape Town
CoreCX Global is led by Clifton, who has spent years running customer service and contact centre operations. We started the company to give customer-facing brands the kind of support team they would build themselves, without the overhead.
Why Cape Town
- Time zone. In line with European business hours, and easy to staff for the Americas and Asia-Pacific with evening and overnight shifts.
- Talent. South Africa has an established outsourcing industry and a strong pool of English-speaking customer service professionals.
- Value. Staffing costs sit well below those in Europe and North America, so you can add cover without adding matching payroll.
How we work
Own
We take responsibility for every result, including on the hard days.
Care
Your customers, and our own people, are treated as people first.
Deliver
We do what we said we would, on time, every time.